Frequently Asked Questions
Everything you need to know about your Temperley London experience
What is your international shipping policy?
We offer worldwide shipping via premium couriers. Delivery times vary by region, typically ranging from 3-5 business days for domestic orders and 5-10 business days for international destinations.
How can I return an item?
You may return unworn items with original tags attached within 14 days of receipt. Please use our online portal to generate a return label and follow the instructions provided in your shipment.
Are your garments true to size?
Our collections follow standard UK sizing. We provide a detailed size guide on each product page, including specific measurements, to help you find the perfect fit for our signature silhouettes.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout.
Do you offer alterations for evening wear?
While we do not provide in-house alterations for online orders, we can recommend authorized tailors who are experienced with our delicate fabrics and intricate hand-embroidery.
How should I care for my Temperley London pieces?
Due to the artisanal nature of our fabrics and embellishments, most items are dry clean only. Please refer to the specific care label inside your garment for detailed maintenance instructions.